How to refund an invoice

Below Steps for both from the website:

1 - Please visit https://upay.upayments.com/auth/login and log in to your registered account.

2 - On the left side of your page, choose " Invoices "

3 - On the right side of the page, choose " Refund " ( Appears in the red color )

4 - You will need to enter the amount that you want to refund and then click on " Refund ". ( An invoice can be either fully refunded or partially )

5 - If you do not have enough balance to initiate the refund, please click on " Top-Up Now ".

6 - Enter the amount that you want to refund and then pay it through Knet and proceed with the refund process as mentioned above.