The UStore Booking Feature allows merchants to offer bookable services directly through their online store. This feature is ideal for businesses such as catering, hospitality, and other service-oriented sectors that require scheduling or reservation functionality. It provides merchants with the tools to create, manage, and customize bookings efficiently.

TABLE OF CONTENTS

• Key Features
• Benefits for Merchants
• Best Practices
• Guides

Key Features

1. Booking Management

Merchants can create and manage bookings with the following details:

• Name: Available in both Arabic and English.
• Description: In Arabic and English for dual-language support.
• Images: Add visuals for better presentation.
• Availability: Specify default hours when the booking can be made.
• Booking Details:
  • Booking Fee: The primary charge for the booking.
  • Cancellation Fee: Fee withheld upon customer-initiated cancellations.
  • Session Duration: Total time allocated per booking.
  • Pre-Booking Window: Nearest available booking slot calculation.
  • Daily Slot Limit: Maximum number of bookings allowed per day.
  • Delivery Charges: If applicable, specify additional delivery fees.
  • Calendar Limit: Number of future days available for booking.
  • Quantity Controls: Set minimum and maximum quantities for each customer.

2. Enhanced Booking Types

Merchants can choose between:

• Regular (No Options): A straightforward booking type.
• Specific (With Options): Offers customers additional options at varying prices.

3. Bundling and Linking

Bookings can be linked together to form bundles, allowing customers to book multiple services as part of a package.

4. Custom Checkout Fields

Merchants can:

• Control checkout fields to collect necessary customer data.
• Add custom fields to tailor the checkout experience.
• Define terms and conditions for clarity and compliance.

5. Field Management

Merchants can customize and manage the text labels of fields displayed to customers, ensuring clarity and alignment with their branding.

Benefits for Merchants

• Customizability: Tailor bookings to meet specific business needs.
• Efficiency: Streamlined management of multiple bookings.
• Flexibility: Accommodates a range of service models and requirements.
• Customer Experience: Enhances the booking process for customers with clear terms, flexible options, and easy navigation.

Best Practices

1. Set Clear Policies: Ensure cancellation fees and terms are transparent.
2. Regularly Update Booking Availability: Reflect real-time changes to avoid overbooking.
3. Leverage Bundling: Maximize revenue by offering packages.
4. Utilize Custom Fields: Collect valuable customer data for personalized service.

Guides

• Create Bookings
• Booking Settings and Management